HEART actuators.not-responding H-09001
Actuator not responding. A motor, valve or similar part does not react to commands.
| Code | HEART actuators.not-responding; inside a message "code": "actuators.not-responding" |
|---|---|
| H-number | H-09001: area 09, code 001 |
| Area | actuators: Motors, valves, heaters, compressors |
| Typical severity | error. A product may set another for its own case. |
| Applies to | Products with motors, valves, pumps, heaters, compressors, contactors or other moving parts |
Likely causes
- A burnt-out coil or motor, such as a contactor that will not close.
- No power to the part, or a blown fuse.
- A broken wire to it, or a failed driver.
- A part held by a safety interlock or a lock-out.
- A valve stuck, or a line blocked, so the command has no effect.
How to fix or prevent it
- Check power and fuses to the part.
- Check wiring and the driver.
- Check whether a safety interlock is holding it.
- Free or replace a stuck valve; clear a blocked line.
What the HEART does by itself
It raises an error alert when a command has no effect, and often system.main-function-lost too. It does not keep commanding the part, and never works around an interlock.
When to call service
Usually: actuators run on power that needs care, such as mains, high current or pressure.
Related codes
actuators.stalledH-09003: Actuator stalledactuators.position-mismatchH-09002: Position mismatchsystem.main-function-lostH-01001: Main function lost
Inside a message a code is written bare, "code": "storage.full". In logs, tickets, documents and searches it is written
HEART storage.full. Things that simply happen, such as system.started, are event types, not faults.
The codes are defined in Part 3, Section 5.4, and their H-numbers in Section 5.7.
All of it, as data: fault-codes.json.
All fault codes, by area · All fault codes, by H-number · Problem types (API errors)