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HEART actuators.position-mismatch H-09002

Position mismatch. It ended up somewhere other than where it was told to go.

CodeHEART actuators.position-mismatch; inside a message "code": "actuators.position-mismatch"
H-numberH-09002: area 09, code 002
Areaactuators: Motors, valves, heaters, compressors
Typical severityerror. A product may set another for its own case.
Applies toProducts with motors, valves, pumps, heaters, compressors, contactors or other moving parts

Likely causes

How to fix or prevent it

  1. Check belts, pulleys and couplings.
  2. Remove any obstruction.
  3. Home the axis (home), and check the position sensor.

What the HEART does by itself

It raises an error alert with the position asked for and the one reached. It does not move the part again until a person has looked, if moving could cause harm.

When to call service

If it repeats after checking the mechanics.


Inside a message a code is written bare, "code": "storage.full". In logs, tickets, documents and searches it is written HEART storage.full. Things that simply happen, such as system.started, are event types, not faults. The codes are defined in Part 3, Section 5.4, and their H-numbers in Section 5.7. All of it, as data: fault-codes.json.

All fault codes, by area · All fault codes, by H-number · Problem types (API errors)