HEART software.version-mismatch H-06006
Version mismatch. Parts that must work together have incompatible versions.
| Code | HEART software.version-mismatch; inside a message "code": "software.version-mismatch" |
|---|---|
| H-number | H-06006: area 06, code 006 |
| Area | software: Crashes, versions, updates, settings |
| Typical severity | warning. A product may set another for its own case. |
| Applies to | Products made of several parts with their own software |
Likely causes
- Only one of two parts was updated.
- A spare part with older firmware was fitted.
- An app and its device on different versions.
How to fix or prevent it
- Read which parts and versions disagree.
- Update the older part, or roll back the newer.
- Use the maker's update tool, which updates them together.
What the HEART does by itself
It raises a warning and names the parts and versions. It may refuse to use a feature both do not support.
When to call service
If the parts cannot be brought to matching versions by the owner.
Related codes
software.update-failedH-06004: Update failedsoftware.config-invalidH-06005: Settings invalid
Inside a message a code is written bare, "code": "storage.full". In logs, tickets, documents and searches it is written
HEART storage.full. Things that simply happen, such as system.started, are event types, not faults.
The codes are defined in Part 3, Section 5.4, and their H-numbers in Section 5.7.
All of it, as data: fault-codes.json.
All fault codes, by area · All fault codes, by H-number · Problem types (API errors)