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HEART storage.full H-04002

Storage full. Storage is full. Writing new data fails.

CodeHEART storage.full; inside a message "code": "storage.full"
H-numberH-04002: area 04, code 002
Areastorage: Disk, memory cards, databases
Typical severityerror. A product may set another for its own case.
Applies toCameras, recorders, servers, gateways, anything that stores data

Likely causes

How to fix or prevent it

  1. Free space now: move or delete old recordings, logs and temporary files.
  2. Find what filled it: look at the biggest and newest files.
  3. Fix the cause if one program writes too much, then set retention limits.
  4. Fit a larger card or disk.
  5. To prevent it: act on storage.nearly-full, and keep automatic clean-up switched on.

What the HEART does by itself

It raises an error alert. New data is being lost, so it may also raise system.main-function-lost if the main job needs storage, such as a camera that cannot save pictures. A Playbook may rotate logs or remove temporary files. It resolves when writing works again.

When to call service

If space cannot be freed, or it fills again soon after.


Inside a message a code is written bare, "code": "storage.full". In logs, tickets, documents and searches it is written HEART storage.full. Things that simply happen, such as system.started, are event types, not faults. The codes are defined in Part 3, Section 5.4, and their H-numbers in Section 5.7. All of it, as data: fault-codes.json.

All fault codes, by area · All fault codes, by H-number · Problem types (API errors)